child safety standards

Effective: May 27, 2026 · Last updated: May 27, 2026

truelike has zero tolerance for child sexual abuse and exploitation (CSAE). This page describes the standards we hold ourselves to, the architecture and tools that enforce them, how to report a concern, and how we respond.

If you believe a child is in immediate danger, contact local law enforcement first. To report CSAE concerns to us specifically, see "Reporting and contact" below.

Our policy

truelike strictly prohibits:

• Child sexual abuse material (CSAM) of any kind, in any format, ever.
• Grooming, sexualized contact, or any sexual solicitation involving minors.
• Sextortion or coercion of minors.
• Sharing of personal information of minors with strangers, or facilitating such contact.
• Any content that endangers the safety, dignity, or well-being of children.

Violations result in immediate account termination, content removal, preservation of evidence, and reporting to the National Center for Missing & Exploited Children (NCMEC) where required by law, along with cooperation with law enforcement.

Age requirement

truelike is for ages 13 and up. The signup flow enforces this with a birth-year gate. Accounts under 13 are blocked at creation and cannot be created via any path in the app.

We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we delete it and terminate the associated account. See our Privacy Notice for details.

Architecture: how truelike is structurally hard for predators to use

The product was designed from day one to minimize the surfaces predators rely on:

• Friends-only. There are no public profiles, no global feed, no discoverability, no friend suggestions, no "people you may know."
• No stranger contact. You only interact with people in private circles you've been explicitly invited into. Invites are by code only.
• No DMs. truelike does not have a direct-message feature outside of group circles. Strangers cannot message your child.
• Curated prompts only. Users cannot author prompts. The prompt bank is human-reviewed and approved by truelike before any prompt is delivered to a circle.
• Small circles only. Circle size is capped (3–12 members) so groups stay tight-knit.
• Reportable, removable, blockable. Every answer, comment, and member has reporting and removal controls one tap away.

Detection and moderation

• Image moderation. All photo answers are scanned by an automated content classifier before any member of the circle sees them. Flagged images are blocked from delivery and surfaced for human review.
• Text monitoring. Free-text answers and comments are screened against a set of safety classifiers; suspected violations are routed to human review.
• User reports. Every piece of user-generated content (answers, comments, member profiles) has a report button. Reports trigger immediate review.
• Behavioral signals. Patterns indicating predatory behavior — repeated reports from different users, rapid circle-joining, age-mismatch signals — trigger automatic account holds pending human review.

Reporting and contact

If you encounter content or behavior that violates these standards — whether you are a user, a parent or guardian, or a member of the public — please report it.

Reports may also be made from inside the app: tap any answer, comment, or member to access "Report." For urgent concerns about a child in immediate danger, contact local law enforcement first; we cooperate fully with subsequent investigations.

Our response

For reports of suspected CSAE:

• We acknowledge reports within 24 hours.
• Suspected violators are placed on hold immediately while we investigate.
• Confirmed violations result in permanent account termination, content removal, and evidence preservation.
• Apparent child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline as required by U.S. federal law (18 U.S.C. § 2258A).
• We cooperate with valid legal process from law enforcement.

Training and review

We review these standards regularly and update them as the product, the threat landscape, and applicable laws evolve. People involved in reviewing reports are trained on CSAE indicators, applicable laws, and how to handle reports with care.

Applicable laws

truelike complies with applicable laws on child safety in the jurisdictions where the app is available. These include, where applicable:

• The Children's Online Privacy Protection Act (COPPA) — by restricting the service to users 13 and older.
• 18 U.S.C. § 2258A — mandatory NCMEC reporting of apparent CSAM by U.S. electronic-service providers.
• State-level child-safety statutes in California, Utah, Florida, and other states as they apply.
• Canadian provincial and federal law where the app is available in Canada.

Changes to these standards

We may update these standards as the product evolves. The "Last updated" date at the top of this page reflects the most recent change. Material changes will be communicated in-app to existing users.

Related

• For Parents — a friendlier overview of how truelike works and the choices we made
• Privacy Notice
• Terms of Service
• Support & common questions